Culture of Compliance at Alsa
Alsa has implemented an organizational culture of legal compliance across all Areas, which guarantees the effectiveness of controls associated with the different Areas and strengthens our Criminal Compliance Model in accordance with Decree-Law No. 109-E/2021, of December 9 on Creates the National Anti-Corruption Mechanism and establishes the general corruption prevention regime.
Our Criminal Compliance Management System focuses on the following areas:
- Identification of activities constituting a criminal risk.
- Establishment of protocols and procedures needed to define and implement processes to mitigate the occurrence of crime.
- Verification and evaluation of the Compliance Model.
- Obligation to report any issue, complaint or non-compliance via the Alsa Integrity Channel.
- Raising awareness of the need to comply with applicable legislation and internal rules and procedures.
The main policies that make up our Compliance Model are as follows:
Code of
Ethics
It sets out the principles, values and conduct governing the organisation that must be complied with by all its members.
Compliance
Policy
It describes the objectives and principles underpinning Alsa’s Criminal Compliance Management System and the roles and responsibilities involved.
Annual Risk Assessment Report
At Alsa, we believe in our values (Excellence, Safety, People, Community, Environment and Customers), which require us to strictly comply with regulations, especially since our mission is to lead the modal shift towards collective public transport.
We have been constantly evolving and improving for over one hundred years, and so we believe that our commitment to ethics and transparency has been part of this ongoing development.
For all these reasons, in compliance with Law 2/2023 on Whistleblower Protection, we have opened a safe channel through which our employees and stakeholders can ask questions, make queries and report any irregular or illegal behaviour that is contrary to current legislation or the Alsa Code of Ethics published on this website.
We have three channels for communicating with Alsa regarding these matters (all channels allow for anonymous communications).
