Contact

If you want to contact us, you can use:

  • General customer service phone:
    210 418 800 - Carris Metropolitana information line (National Fixed Network Call).
    210 410 400 - Passenger support line (National Fixed Network Call).
    913 553 431 - Passenger support line/Lost&Found (National Fixed Network Call).
  • E-mail Customer: passageiros@alsa.com
  • Customer Service Desks:
    • Alcochete: Rua Professor Santos Nunes n.º 27 2890-027; from 8 to 19h; Saturday, Sunday and holidays, closed.
    • Moita: Praça da República; from 8 to 19h; Saturday, Sunday and holidays, closed.
    • Montijo: Praça Gomes Freire Andrade; from 8 to 19h; Saturday, Sunday and holidays, closed.
    • Palmela: Av. 25 Abril; from 8 to 19h; Saturday, Sunday and holidays, closed.
    • Setúbal: Interface - Praça Brasil; from 8 to 21h, every day.
    • Setúbal: Rua de Lisboa, 281 - Loja, Brejos de Azeitão; from 8 to 21h, every day.
  • Send us a suggestion and help us improve.
  • Any lost property?
  • You can file a complaint if you feel it is necessary.